Cancellation & Refund Policy – CareerFirstAcademy
Once enrolled in any course, classroom program, online class, test series, mentorship program, or study material offered by CareerFirstAcademy, the fee paid by the student shall not be refunded or transferred to another student under normal circumstances. However, in selected cases, students may request a course change or program upgrade. In such situations, CareerFirstAcademy may deduct administrative charges, which may be a minimum of 25% of the total payment amount, and the remaining balance may be retained as credit. This retained amount can be used only for enrolling in another course or program offered by CareerFirstAcademy. Approval for such requests shall be solely at the discretion of the institute management.
Extra Payment Refund Policy
If CareerFirstAcademy receives any extra payment for a course or service due to duplicate transactions, technical issues, or any other reason, the student must provide valid payment proof for verification. After successful verification, CareerFirstAcademy will make reasonable efforts to process the refund of the extra amount within 15 working days. Refunds may be processed through bank transfer, cheque collection, UPI, or any other mutually agreed method.
CareerFirstAcademy shall not be held responsible for delays, transaction failures, or losses caused due to banking issues, payment gateway errors, incorrect details provided by the student, or negligence from the user’s side during payment processing. Students are advised to directly contact their respective banks or payment providers regarding such issues. However, CareerFirstAcademy may provide reasonable assistance subject to operational limitations and available resources.